VIP thresholds for your Shopify customers
A tier does not have to count the cart. It can count what the customer has already spent on your store, or how many orders they have placed: free shipping on the fifth order, a gift past €500 of purchase history.
The bar does not change. What it counts does.
Cart / customer
Measured on the cart · the ladder announcedThe usual bar: what is in the cart, what is left, the reward at the end. Every visitor sees it, signed in or not.
Measured on the customer · the tier reachedSame bar, same success message — but the count is on purchase history or past orders. A loyal customer can arrive with the tier already unlocked.
Three settings, one loyalty tier.
Pick what the bar counts
A tier is measured in cart amount, quantity, weight, purchase history or number of past orders. The last two read the customer record, so the app asks for access to your customers the first time.
Name who it is for
Shopify segments, customer tags, B2B or B2C, signed in or guest, countries and markets: the tier only shows to the customers you name.
Choose the reward
Free shipping, a gift, a percentage or a fixed amount off — the same rewards as any other tier. Only what the bar counts has changed.
The bar follows the shopper into the checkout.
Same tiers, gift still selectable, and a Remove button on gift lines. Two blocks you place in the checkout editor — included in every plan, on a Shopify Plus checkout.
The checkout progress bar →VIP thresholds, the questions.
Does it work for a visitor who is not signed in?
No, and that is deliberate: purchase history and past orders come from the customer record, which a guest does not have. The tier stays hidden until they sign in; your other tiers keep showing.
Does the current cart count towards the threshold?
For purchase history, yes: past orders plus what is in the cart right now. For the number of orders, no — the order being placed is not counted yet.
Can I reserve a tier for one customer segment?
Yes. A Shopify segment, customer tags, B2B or B2C, a country or a market. The discount attached to the tier carries the same segment, so it cannot be used by anyone else.