How to set a different free shipping threshold per Shopify market or country

Where market exceptions are

The tier sentence ends with on every market: that is the default, and the tier shows everywhere. Market exceptions sit under the sentence, on the Except on line, followed by + Adapt a market/country. The line appears when your store has at least two Shopify markets.

Each exception is a chip, such as “Germany · €60” or “Canada · disabled”. Markets without a chip use the tier’s own threshold.

Add an exception

1. Click + Adapt a market/country and search. Pick a market, or directly one of its countries (“Europe — Belgium”): you don’t need to adapt the market first. If your store has many markets (one per B2B location, for example), only the first 100 results show: type a few letters of the name to find the others.
2. Set the threshold for that market, or tick Disable goal for this market.
3. Changes apply to the draft right away. Click Save to put them online.

Click a chip to edit it, or Remove adaptation to delete it.

Show a tier only on some markets

Click on every market at the end of the tier sentence and pick Only on some markets or countries. The Except on line becomes Only on, and its button + Add a market/country. The tier now shows only on the markets and countries you add there.

• Add a market and the tier shows in all of its countries, including countries you add to that market later in Shopify.
• Add a country and the tier shows in that country only.
• To leave one country out of a market you added (Europe yes, Belgium no), add Belgium too, then tick Disable goal for this market in its chip.
• Each chip can carry its own threshold and its own after-reach rules (gift removal, hidden success message). A chip with no threshold uses the one in the tier sentence.

A visitor whose market can’t be identified doesn’t see an only on… tier. The automatic discount follows the same rule at checkout.

You can’t save an only on… tier without at least one market or country. The save is refused with “Choose at least one market or country, or show this goal on every market.”

Switching from on every market to only on… keeps the chips that have their own threshold or rule, and drops the ones that only hid the tier. Markets that had no chip are no longer shown, so add the ones where the tier should still appear. If no chip is left, your primary market is added for you, so the tier keeps showing there. Switching back to on every market drops the chips that only showed the tier, and keeps the others.

The Visitor location card in targeting still works and applies on top: the tier must pass both.

Market, country and region: what is inherited

Markets and countries can each carry their own value.

• A country with no value of its own follows its market. Europe can be at €60 while Belgium is at €55: Belgian customers follow Belgium, other European customers follow Europe. The market chip shows how many countries differ (“· 2 countries apart”).
• + Add regional adaptation, from the chip of an adapted market, adds a region. A region follows its market until it sets its own value.
• The primary market can be adapted too. The amount in the tier sentence then becomes the default value for markets without an exception, and a line under the sentence says so.
• Removing a market’s exception keeps its regional adaptations.

Currencies

An exception’s amount is entered in that market’s currency, then converted to the currency the customer shops in.

For markets without an exception, the tier’s Advanced options card has Automatically convert goal value to market's currency: your store’s default currency is converted. Left unticked, the value is shown as is, in the market’s currency format. To show amounts without cents, tick Round amounts to whole numbers in the design: see design. At checkout, converted amounts follow the shipping country the customer picks, even when they browsed your store from another country. If a checkout amount still uses the rate of the country they browsed from, open Yaco Progress Bar once: the app refreshes the conversion data checkout reads.

The discount of an Amount off tier, and an amount taken off a gift, are always converted to the currency the customer shops in, whether the option above is ticked or not: a €25 discount gives about $27.88 to a customer paying in US dollars. {discount} and {earned} show the converted amount. An amount you type yourself in a tier name, such as “€25 off”, is shown as typed.

Gift removal and success message per market

An exception also carries the tier’s after-reach rules: Then remove the gift from the cart for a gift tier, Then hide the success message for a text tier.

• With the next goal is reached, the chip shows which tier and which amount apply on that market. With no active tier above on that market, it says the rule has no effect there.
• An exception that drops a rule the tier has turns yellow with “· gift kept” or “· message kept”, and a line under the rule lists those markets. To apply the rule everywhere, reopen the exception and tick it again.
• With an amount is reached, an exception with no amount of its own uses its market’s, then the tier’s. If none has one, the save is refused until you enter an amount.

Check in the preview

Opening a chip switches the preview to that market or country, so you see the bar as those customers will while you set the amount. The preview’s market selector also works on its own.

To limit a tier by customer, campaign or dates, see targeting. Threshold wrong in one currency? See wrong amount.